Welcome to Pure Jeevan.
By using our website purejeevan.in and purchasing our eco-friendly products, you agree to the following Terms & Conditions.
Please read them carefully.
Acceptance of Terms
By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our website.
About Our Products
We sell non-plastic, eco-friendly, natural and reusable products including:
- Bamboo-made products
- Coconut shell items
- Glass, metal, copper & steel items
- Natural home & personal-use products
Please note:
Products may vary slightly in color, texture, and shape due to natural materials.
Images on the website are for reference only.
User Responsibilities
When you use our website, you confirm that:
You are providing correct and complete information
You will not misuse the website or violate any laws
Any fraudulent, harmful, or illegal activity will result in account suspension.
Pricing & Payments
All prices are listed in Indian Rupees (INR).
We reserve the right to update prices without prior notice.
Payments are processed securely through trusted third-party gateways.
We do not store your card or UPI information.
If a price error occurs, we may cancel the order and issue a refund.
Order Confirmation & Cancellation
After placing an order:
You will receive an email/SMS confirmation.
Orders once processed cannot be cancelled, unless allowed under our Cancellation Policy.
We reserve the right to refuse or cancel any order due to:
Incorrect pricing
Suspected fraud
Product unavailability
Shipping & Delivery
Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
We are not responsible for delays caused by courier partners or natural events.
Shipping fees (if applicable) will be displayed at checkout.
Please refer to our Shipping Policy for detailed information.
Return & Refund Policy
Returns are accepted only under the following conditions:
Damaged product received
Wrong product delivered
Manufacturing defects
Returns must be requested within 3–7 days of delivery (as per your policy).
For hygiene-based items, returns may not be accepted.
Refunds will be issued as:
Replacement product
Store credit
Original payment method (based on policy)
Please refer to our Return & Refund Policy for full details.
Use of Website Content
All content on this website—including text, images, logos, product descriptions, and designs—is the property of Pure Jeevan.
You may not:
Copy, reproduce, or redistribute any content
Use product images for commercial purposes
Disrupt website functionality
Violations may lead to legal action.
Third-Party Services
We may use third-party services for:
- Payments
- Shipping
- Analytics
- Marketing
We are not responsible for the privacy or practices of third-party websites.
Limitation of Liability
By using this website, you agree that Pure Jeevan is not liable for:
Delays in delivery
Product color or texture variations
Mishandling of products by courier services
Any damage resulting from misuse of our products
Our maximum liability is limited to the order value paid by you.
Account Termination
We reserve the right to:
Suspend or terminate accounts
Cancel orders
Restrict website access
This may occur if we detect fraud, misuse, or violation of these terms.
Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with the updated date.
Continued use of our website means you accept the revised terms.
Contact Information
For any questions or concerns, contact us at:
📧 Email: support@purejeevan.in
📞 Phone: +91-9540393835
📍 Address: Village Nayabans-Dhakrauli, post khanpur, Bulandshahr U.P-203405, Indi